M&R Plumbing Service Proves Great Service Succeeds Everywhere

Owners Chad & Julie Waite & GM Daniel Frank Have Transformed Their Largely New Construction Business into a Booming Residential Service & Replacement Company, Thanks to Their Change in Mindset Followed by a Dedication to Training & Commitment to Providing Premium Value to Their Customers by Bob Houchin Most average Americans couldn’t point out Farmington, New Mexico, on a map, …

SUCCESS SPOTLIGHT: Dan Worstell of Pyramid Roofing in Virginia

The COMPASS Magazine featured Pyramid Roofing over 10 years ago. Not long ago, we sat down with Owner Dan Worstell to discuss how business and the industry has evolved over the past decade. We talked marketing to current customers, branding on TV, hiring outside the industry, apprenticeship programs, employee retention, and more! We hope you enjoy this VIDEO FEATURE! 01:06: …

MEMBER SUCCESS STORY: Brham Trim & The Gentlemen Plumbers in Alberta, Canada

Owner Brham Trim & His Team Have Grown the Multi-Million Dollar Business Operating at a Strong Profitability with Multiple Locations throughout Alberta, Canada, by Changing the Perception of Plumbers, Delivering Exceptional Value, Managing by Numbers & Learning How to Allow Others to Lead. Brham owns and operates The Gentlemen Plumbers, which has multiple locations and service areas throughout the province …

MEMBER SUCCESS STORY: The Happy Outlet in Carson City, Nevada

Owners Jesse Olson & Jennifer Howard Renamed the Business & Redefined Its Purpose—Making a Commitment to Serve Its Team, Customers & Community. Through Their Selfless Focus, the Company Has Grown 60% in 2018 Alone at 14% Net Profit & Has a Bright Future. Jesse Olson and Jennifer Howard are owners of The Happy Outlet, a residential electrical contracting company based …

The Happy Outlet Finds Success by Inspiring Happiness

Owners Jesse Olson & Jennifer Howard Renamed the Business & Redefined Its Purpose—Making a Commitment to Serve Its Team, Customers & Community. Through Their Selfless Focus, the Company Has Grown 60% in 2018 Alone at 14% Net Profit & Has a Bright Future. by Bob Houchin For the life of her, Jennifer Howard could not figure out why her then …

EMPLOYEE SUCCESS STORY: Dustin Deweese of Baker Brothers Plumbing, Air Conditioning & Electrical in Dallas–Fort Worth

Tireless Work Ethic & Attention to Detail Leads to Big Results for This Baker Brothers Plumber Dustin Deweese’s consistent approach, upbeat attitude, and exceptional communication skills have helped him become the top producer for this Dallas–based business—and he’s having a record 2018 with $640,000 sold & installed and a month to go. by Bob Houchin Talk to Dustin Deweese for …

MEMBER SUCCESS STORY: Mister Quik Home Services in Indianapolis, IN

Owner Brad Huff, Operations Manager Jamie Robertson, and Their Talented and Dedicated Team Have Grown the Business to an $18-Million Business with Sights on Hitting $50 Million in the Next 5 Years. They’ve Achieved Consistent 30-Percent Annual Growth by Delivering Reliably Outstanding Service, Offering Unmatched Availability, and Maintaining an Exceptionally Run Operation. One of the largest home-services businesses in the …

MEMBER SUCCESS STORY: Feller KangaRoof® Austin in Round Rock

Owners Scott & Stacie Feller over the course of only two years “had to tear down the business and build it back the right way.” As a result, Feller KangaRoof® Austin is enjoying its best year in 2018, and with the right people, infrastructure, and branding in place, Scott & Stacie believe the company’s future is limitless. The story of …

EMPLOYEE SUCCESS STORY: Thomas Larson of Rock Plumbing, Heating & Air Conditioning in Castle Rock, Colorado

Apprentice Turned Million-Dollar-Producing Selling Technician in 18 Months Thomas Larson desperately wanted an opportunity in the HVAC trade; Chris and Aimee Shonrock of Rock Plumbing, Heating & Air Conditioning in Castle Rock, Colorado, saw something special in “Lars” and gave him one. Lars’ eagerness to learn and his exceptional communication skills and incredible work ethic have helped him shape a …