Owner Brad Huff, Operations Manager Jamie Robertson, and Their Talented and Dedicated Team Have Grown the Business to an $18-Million Business with Sights on Hitting $50 Million in the Next 5 Years. They’ve Achieved Consistent 30-Percent Annual Growth by Delivering Reliably Outstanding Service, Offering Unmatched Availability, and Maintaining an Exceptionally Run Operation.
One of the largest home-services businesses in the Midwest is Mister Quik, located in Indianapolis, Indiana. The company and its team were recently featured in THE COMPASS.
THE COMPASS had an opportunity to interview—on camera—Mister Quick’s Owner Brad Huff, along with three of his managers: Operations Manager Jamie Robertson, Sales Manager Daniel Eckerle, and Service Manager Lindsey Hannowsky. Check out the videos below, as well as a table of contents for each, if you’re seeking specific information.
If you’d like to learn more about how Brad and his management team grew Mister Quick, you can read their entire feature here: https://www.thesuccessfulcontractor.com/people-processes-make-the-winning-difference-for-mister-quik-home-services/
Mister Quik Owner Brad Huff:
- 0:14: Where was the company before joining SGI?
- 0:44: What was Executive Perspective like for you?
- 1:01: What are the benefits of going to Expo?
- 1:31: What tools have been most valuable to your business?
- 1:59: How did you help your initial tech get comfortable with the pricing guide?
- 2:40: What excites you most about your business?
- 3:10: How has the success of your business benefited your people?
- 3:45: How has Mr. Quik changed since joining SGI?
- 4:26: What would you say to new members?
Mister Quik Management Team:
- 0:14: What kind of training do you do at Mister Quik?
- 0:51: How often are you talking with your team about business fundamentals?
- 1:29: How frequently do you meet as a management team?
- 1:45: What is the context of those conversations?
- 2:15: What characteristics do top performers possess?
- 3:01: How do you keep technicians motivated?
- 4:18: How do you continue to foster a great culture at Mister Quik?
- 5:07: Every Wednesday Owner Brad Huff conducts a training that has nothing to do with business… Why?
- 5:53: It sounds like the entire management team cares about your people…
- 6:59: Where does Mr. Quik recruit people for the team?
- 7:56: Where do you find your apprentices?
- 8:49: What advice would you have for contractors looking to become successful?
- 9:36: When did you shift to hiring people mostly new to the industry?
- 10:39: What are the long-term goals for Mister Quik?