The COMPASS Magazine featured Pyramid Roofing over 10 years ago. Not long ago, we sat down with Owner Dan Worstell to discuss how business and the industry has evolved over the past decade. We talked marketing to current customers, branding on TV, hiring outside the industry, apprenticeship programs, employee retention, and more! We hope you enjoy this VIDEO FEATURE!
01:06: Marketing to Past Clients: Dan explains his philosophy on “inside out” marketing.
01:49: Marketing for New Clients: Dan talks about his TV branding.
03:17: Hiring: Dan shares his policy of trying to hire from within Pyramid.
05:00: Apprenticeship Programs: Dan talks about recruiting from outside the industry.
08:10: Going Above & Beyond: Dan calls re-roof client, records the conversations, & uses it to recognize his team.
11:40: Employee Retention: Dan makes it a priority to compliment and thank every employee.
12:56: Family in the Business: Dan talks about his son Derek, a 2-time Crown Champion.
14:04: The Future: Dan talks about what the next 10 years look like for Pyramid.