Page 3 - The Compass - Volume 14 Issue 5

FROM THE EDITOR
he statistics don’t paint a pretty It was profitable. But still, Ernie, Paul, numbers, but quite the opposite. That’s
Tpicture for family businesses. Mitch, and Dean knew they could do not the Ongaro way. They educate their
Most do not survive past the first better. And they knew they could leave customers and nurture relationships.
generation. That’s why I’m always so a stronger business, operationally, for Never, ever do they push. See how
impressed by so many of our members the next generation. So, they became these gentlemen have enjoyed such
within the organization who have members. resounding success.
companies that have been handed Over the next several years, as you Also, in this very issue, we have
down once, even twice. You have made will read, Ongaro & Sons has exploded. some remarkable writing by Hayley
it work, in spite of the odds. It can’t be emphasized enough how Sandiford in the form of columns such as:
In this issue of THE COMPASS much the addition of General Manager Six Strategies to Keeping Team Morale
Magazine, I had the distinct pleasure Rick Chandler, who worked with the High in the Long Summer Months,
of writing the cover feature about SGI systems previously, meant to Six Time-Management Strategies for
another family business, Ongaro & the business. At this very moment, the Busy Business Owner, and Five
Sons, which resides in the wine country Ongaro & Sons is on pace to hit $19 Steps to Saving a Stalled Call. Hayley
of Northern California. The company Million in sales by the end of 2019. It’s always has a great, fresh approach to
now has its fourth generation playing a great story, and if you’re a mid-sized content. I highly recommend reading
a part in operating it. In fact, that’s business looking to blow the roof off her insightful articles.
precisely why Ongaro & Sons joined your growth, I highly recommend you, As always, thank you faithful
SGI. Current owners Ernie, Paul, in particular, read it. SGI readers for taking the time to
Mitch, and Dean Ongaro wanted to That’s not all you’ll read about page through our magazine. We look
ensure this family company was in its Ongaro & Sons. I also had the pleasure forward to continuing to provide
best shape possible before turning it of interviewing two of their Crown more, great stories throughout the
over to their heirs. Champions. Plumbing Advisors remainder of summer and beyond.
Ongaro & Sons was already a Scott Marchant Sold $1,044,767 &
successful company upon joining Doug Weatherly sold $817,077 in
SGI. It generated roughly $5 Million 2018. Many would think you’d need
annually in plumbing and HVAC sales. to be aggressive to hit those types of Bob Houchin, Editor-in-Chief

THE COMPASS | Issue 5 | 2019 3