Page 2 - The Compass - Volume 14 Issue 5
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CONTENTS                                                                                            Issue 5














              Take Advantage



                 of Our Double


                  Dip Rebates!





              Industrial grade sump pumps
                 for the residential market.






              Shop Online at HomeDepotPro.com/Trades                                     866.528.9629

              Please visit us online to view our terms and conditions                                  MPM-12004



          FEATURES:                            COLUMNS:                                      Published by
                                                                                     Success Group International ®
          14   COVER STORY:                     5  LEARNING FROM THE BEST:             President  Rebecca Cassel
             Ongaro & Sons: Built to Last         Ongaro & Sons' Crown Champions     Editor-in-Chief  Bob Houchin
                                                  Reveal the Reason for Their        Copy Editor  Kristin Milavec
                                                  Success: Treating Customers         Staff Writer  Hayley Sandiford
          ALSO:                                   the Right Way                      Art Director  Janet Piskulic
                                                                                    Photography  Charles Gesell
          25  HAPPY FUN PAGE!                   9  MARKETING:                                     Photography
                                                  When & Where Is It Right             Contact THE COMPASS™ at
                                                                                                 941-702-9607
          27  PURCHASING:                         to Brag About Your Company         or email: bhouchin@yoursgi.com
             The Dynamic Difference                                                © 2019 Success Group International, LLC.
                                               11  LEADERSHIP:                            All Rights Reserved.
                                                  Six Strategies to Keeping       The advertisements printed in THE COMPASS™ magazine were
                                                                                  prepared by and are the property of the company making each
                                                  Team Morale High in               respective advertisement.  The advertisements do not constitute
                                                  the Long Summer Months          an endorsement of the products or services advertised herein and
                                                                                  neither Success Group International, LLC, nor any of its affiliates,
                                                                                  representatives or employees, makes any representation or warranty,
                                                                                  expressed or implied, as to the fairness, accuracy or completeness
                                               13  MANAGEMENT:                    of the content of such advertisements or as to the merchantability,
                                                  Six Time-Management Strategies      quality, performance or fitness for any particular purpose of the
                                                                                  products or services advertised herein. Purchasers of products and
                                                  for the Busy Business Owner     services advertised in THE COMPASS™ do so at their own risk and
                                                                                  neither Success Group International, LLC, nor any of its affiliates,
                                                                                  representatives or employees, shall assume any liability relating to or
                                               23  TRAINING:                      resulting from the content of such advertisements or the purchase or
                                                                                  use of the products or services advertised herein. All trademarks are
                                                  Five Steps to Saving a Stalled Call  the property of their registered or common law owners and are used
                                                                                  here for a limited purpose.

        2   THE COMPASS  | Issue 5  | 2019
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