Effective leadership is key to keeping your team productive and motivated to pursue success. If your goal is to become a better leader and manager, Learning Alliance has several class offerings to help you achieve your goals! These classes are only offered twice a year. Choose the best one(s) for your organization and register today!
Operations Manager Training at Expo!
Be sure to get to Expo early! Learning Alliance will be hosting Operations Manager Essentials in Orlando! This special edition of Operations Manager Essentials will be taught by Patrick Somers of the General and Kerry Adkins of On Time Services 10/23-10/24 at the same hotel as Expo (Rosen Shingle Creek Resort). Seats are Limited, Register Today! As the Operations Manager, you are …
Telling Ain’t Training
I don’t know too many managers who haven’t experienced the frustration of introducing a new process or tool to their teams, only to have the training fall on deaf ears. “I’ve told them and told them, and they don’t seem to get it”, goes the refrain. My question usually is, did you tell them or did you train them? When …
Register for Foundational Leadership June 13-14th!
If you are looking to become a better leader, build trust, and increase retention in your organization, then Foundational Leadership is the class for you and your GMs. Join us for this two-day, hands-on, special event, guaranteed to take your leadership skills to the next level on June 13th – 14th at General Air Conditioning & Plumbing in Thousand Palm, …
Become a Leader that your team is excited to follow!
It’s no secret that great teams have great leaders. As a leader in your organization, it is your privilege and duty to inspire and motivate employees to be more productive through creating a positive culture. Unfortunately, this is easier said than done. Learning Alliance would like to invite you to attend Foundational Leadership in Thousand Palms, CA! This is a 2-day, hands-on workshop …
Ask the Trainer Live Q&A
Learning Alliance is excited to announce their new, free webinar series, “Ask the Trainer” Each webinar will be a 30-minute Q&A session with one of our trainers. We will pose a topic for each session, so come ready to ask questions. We look forward to having you! Upcoming “Ask the Trainer” Webinars Wednesday May 17th 1pm EST – Handling Negative …
4 Tips for More Effective Call-Taking & Dispatching
One of the most important parts of your business can often be the easiest overlooked. That’s your call-takers & dispatchers. Managing the phones is a skill that takes time to learn, especially if your call-takers are also dispatching. Here are some helpful hints to assist that hugely significant person (or persons) managing your phone lines and dispatching your field team. …
4 Secrets to Increasing Your Average Tickets
For many of you, you have a one or two superstar-performing techs, but the rest of your team might struggle for consistency. You’re always looking for additional ways to encourage and motivate them. For many technicians, they struggle with consistent sales because they dislike the idea of being a salesperson. For those individuals, here are 4 secrets you can share …
Learning Alliance Announces THREE Brand New Courses
Developing Winning Trainers: Sept. 14 to 16, SGI, Sarasota, FL Service Advanced: Oct. 6 & 7, Milestone Electric, Garland, TX Foundational Leadership: Oct. 10 &11, Arizona Grand Resort, Phoenix, AZ (2 Days Prior to Expo) We continue to get amazing feedback from you, our members, about what you need to assist you in your training. Thanks to that feedback, we’ve …
3 Advanced Strategies to Better Connect with Homeowners & Create a Client for Life
The number-one reason a homeowner will do business with you is because they feel they can like and trust you. So many of you reading this today have gone through training on how to communicate with homeowners in hopes of building that connection. However, I’m sure everyone reading this will also agree that at times it’s easy to fly through …
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