Developing Winning Trainers: Sept. 14 to 16, SGI, Sarasota, FL
Service Advanced: Oct. 6 & 7, Milestone Electric, Garland, TX
Foundational Leadership: Oct. 10 &11, Arizona Grand Resort, Phoenix, AZ (2 Days Prior to Expo)
We continue to get amazing feedback from you, our members, about what you need to assist you in your training. Thanks to that feedback, we’ve rolled out three sensational classes that are NOW open for registration! Simply click on the training tab on your member website or call Gary (941) 702-9623.
BRAND NEW, JUST ANNOUNCED:
Service Advanced: Oct. 6& 7, Milestone Electric, Garland, TX
Service Advanced has been designed for Service Technicians who’ve already attended Service Essentials and are looking to sharpen their sales skills and improve their average tickets even more. You will be introduced to the SGI Sales Model, which will enable you to position yourself as an authority in the eyes of the client. You will learn to provide a flawless inspection/evaluation, locate additional add-on sales, and refine your repair vs. replacement presentation on each of these prospective options. You are guaranteed to improve closing percentages on add-on purchases and, as a result, drive up your average ticket leading to a huge win for your technicians and your company.
Developing Winning Trainers: Sept. 14 to 16, SGI, Sarasota, FL
Training drives the success of your company. Well-trained CCRs book appointments at a higher percentage and well-trained technicians post superior average invoices while creating thrilled customers who are happy to pass your company name to all of their friends and family. You may think you’re doing a great job training your people now—but this is a great opportunity to push them to an even higher level of success. You/your trainer will learn and apply effective training techniques for your team, engaging a variety of learning styles, and creating an effective, positive learning environment. The strategies you take away from this class are guaranteed to dramatically increase information-retention among your team—in other words, you’ll see an immediate response from the materials you share in your training room!
Foundational Leadership: Building a Dynamic Organization: Oct 10 & 11, Arizona Grand Resort, Phoenix, AZ (2 Days Prior to Expo)
Exceptional leaders know it’s their people that produce results. The only way to have great people is to help them find their greatness. You must be a mentor first. When your people see you care just as much about them as your bottom line, they will fight, scratch, and claw every single day for the betterment of the TEAM and the TEAM’s goals. It becomes about US, not ME. You’ll discover during this course new techniques for managing tension and conflict, enhancing problem-solving, and improving decision-making. You’ll also learn how to improve communications and enhance involvement among employees and between employees and leadership. And you’ll develop an action plan to increase and/or restore trust, openness, realization, and interdependence within your organization. If you’re looking to stop being a boss and start becoming a mentor who creates an impeccable company culture, this is the course for you!
Once again, you can register by clicking on the training tab on your member website or by calling Gary (941) 702-9623.