When two candidates apply for the same position and are equally capable, trained and experienced, who gets the job? What about two businesses that have similar products, with similar prices, and similar reviews, which do you pick? If you think about it, it could be the one that acts like they want your business or the salesperson that went out …
Safety Spotlight: Hearing Protection
Noise is unwanted sound that can effect job performance, safety, and your health. Psychological effects of noise include annoyance and disruption of concentration. Physical effects include loss of hearing, pain, nausea, and interference with communications when exposure is severe. Hearing protection is essential when noise exposures can’t be controlled at their source. Both earplugs and earmuffs provide a physical barrier …
Your Next Management Enrichment Coaching Session Is TOMORROW, Thursday, December 18, 11 am EST
The online Management Enrichment Coaching series offered by SGI continues TOMORROW, Thursday, December 18, at 11 am EST. The topic: Collaboration! Today’s top leaders must collaborate with their teams in order to be successful. Successful leaders are those who can create, sustain, and modify effective human capital and organizational strategies. As the business world becomes more horizontal and network-based, you …
Safety Spotlight: Ladder Safety!
We have all worked with ladders at some time in our lives, either at work or at home. The following are some tips that may make your interaction with ladders less hazardous: Before using a ladder, inspect it for faults, such as broken rungs or rails. If it is an extension ladder, inspect the pulleys, ropes, and locks for excessive …
You Cannot Create Exceptions to Rules Even for Top Employees
Recently one of your fellow SGI members called a client success manager with a quandary that no business owner wants to face. Like all of you, this particular contractor instated random drug testing years ago. Upon its implementation, he lost several technicians—but most of those forced out were people who needed to leave anyway. Since then, he hasn’t had any …
Safety Spotlight: Why a Written Safety Program?
The formal safety program is a set of written documents that describe a company’s safety policies, priorities, and responsibilities. The program is designed to bring structure and consistency to your company’s accident-prevention efforts. Without a written document, you might as well have a construction crew without a blueprint, or a factory without a production plan. However, just because a safety …
5 Ways to Make Outbound Calling Successful
:: no video this week :: You can fight it if you want to, but outbound calling is a very important piece in the sales and service arm of most successful organizations. When you do it poorly it can be a terrible experience for the caller and the person receiving the call, but when you do it right, it can …
Safety Spotlight: Picking the Proper Glove!
Your hands are one of your most valuable assets. Without them, you wouldn’t be able to touch, hold, feel, write, or gesture. In fact, you couldn’t do much of anything. Too often, however, we take them for granted. We don’t pay attention to how we treat or mistreat them! Just a few examples of when your hands should be protected …
More FREE Online Training Videos Coming to Your Inbox in December!
You’re always looking for ways to enhance your company, and your SGI client success managers want to do whatever they can to help you in that mission! That’s why, starting in December, you will have an opportunity to watch a helpful video from an SGI CSM every week! It’s called, the Coach’s Corner! In Coach’s Corner, you’ll receive fresh new …
Take the Two-Way Street
Being profitable in any business never depends on simply one revenue source, division, or process. Organizations need strengths to be balanced throughout for sustained growth and profitability. But one practice at the center, the heartbeat of profitability if you will, is being able to sell your wares at a money-making rate. There are two variables that go into this: Obviously, …