As a business owner and manager I had a couple of things that I just had to know every day. First, I needed to know how my customer service ranked among my competition and secondly, how I can get the edge and maintain the edge on my competition. But before you, as a great business owner, manager or leader, can …
Performance is the Key to Success
Key Performance Indicators (KPIs) help companies and organizations understand how well they are performing in relation to their strategic plans and objectives. In other words, a KPI can give you important performance information that enables you to understand whether your company is on track or not. You must measure what matters most KPIs allow us to take a small number …