Below you'll find a list of all posts that have been tagged as “RSI”
You can work for years and hardly get a scratch, then one day a fall can turn your life around. Injuries from a fall may cause abrasions, fractures, and dislocations. However, one of the most serious results of a fall can be a head injury. How this will affect you depends upon which part of your brain has been injured …
Every year dozens of contracting companies close their doors and throw in the towel. All of these companies started with a dream. All of these contractors knew the technical components of their industry. Most of them probably had incredible service for their clients. Why do most of these technically proficient and service-oriented companies fail? If it’s not a lack …
Filler-up! When you hear this request at a service station, you can be pretty sure the job will be done safely. Service station operations and equipment are designed with safety in mind. But what happens if you fill up a portable generator on the job? And are you doing everything safely when refilling service vehicles? RULES TO REMEMBER Never smoke …
How do you motivate your team members beyond the pay system you use? It’s a question many members ask. Everyone has different ways of motivating, and that is because everyone has a different way of being motivated. Everyone is different. With that in mind, the first thing you should do is determine what motivates the members of your team. Some …
In the good ole days, marketers would create presentations of smoke and mirrors to make their sales. “Pay no attention to the man behind the curtain.” But you sure can’t do that now. Customers now know how to research and get a three dimensional image of that curtain in one click of a button. That’s right. There’s no hiding anything. …
Your spring Expo is fast approaching! It will be in Atlanta, Georgia, March 4 to 6 at the luxurious Hyatt Regency Atlanta nestled downtown for much to see and do! Go to www.registerforsuccess.com now to register if you haven’t already done so! At your spring Expo, we will be honoring many of the top-performing sales professionals, technicians, and CCRs throughout SGI. But we …
Wearing the proper clothing and personal protective equipment in the working environment is critical. Appropriate clothing is your first and often only line of defense against many safety and health hazards. Proper clothing is key. Simple as it may sound, you must dress for the occasion. Wearing stylish clothing can create a bigger hazard or may not provide protection from …
The online Management Enrichment Coaching series offered by SGI continues TOMORROW, Thursday, January 22, 11 am EST! The topic: Knowledge Seekers! As the owner and leader of your company, one of your biggest responsibilities is to provide training for your people. You’re providing information and guidance so that they can further develop their skills, hone their abilities, and ultimately become …
Communication is the process by which we exchange information between individuals or groups of people. It’s a process where we try—as clearly and accurately as we can—to convey our thoughts, intentions, and objectives. In our business, we’re communicating with people all day, every day – talking with fellow employees, customers, vendors, and so on. So, it’s necessary to continually work …
It doesn’t matter what trade is on the sign out front, we are in the customer service business. Satisfied customers are our key to success. When your company is small, you may know your customers on a first name basis. You become “their guy” for all types of repairs. As you get larger, not so much… So you have to …
