Save Thou$ands with the 2013 GM CAP Discounts

BuyMax has just finalized the 2013 General Motors Competitive Assistance Program.  As a BuyMax Member, you can take advantage of many exclusive opportunities to get the best deal on your next vehicle without having to wait for a clearance sale or special sales event. Couple these invoice credits with the buying power of BuyMax vendor partners Randy Marion Automotive and …

This CSR Sets the Stage for Add-on Sales

A BioSmart sale can start with the initial call, and the CSR.   This is a golden opportunity for you to introduce the BioSmart.    Understanding a company’s product or service makes it easier for representatives to answer customer questions. Valerie from Sal Manzo Plumbing in Wantagh, NY proves just that: “When a customer calls in saying they have a plugged sink …

Carter Quality Plumbing Has Sold Over 100 Bottles of BioSmart® Year-to-Date….

Carter Quality Plumbing Lancaster, SC Owner: Chris Carter General Manager: Jason Lettman “Every technician has a “truck bottle”. Once the technician installs a new garbage disposal, or does any type of drain work, they bring a bottle of BioSmart into the house and pour a capful down the drain.   Nothing is ever mentioned to the customer prior to giving the treatment, but …

Pricing just got easier with Done Right!

Done Right!, a service of LendingTree, helps consumers find home improvement professionals in more than 100 categories, including home repair and home remodeling.  Contractors can set coverage by ZIP code, city or county and pay only for qualified leads in your service area and specialization. How are leads delivered?  Leads are delivered two ways: Done Right! can transfer live customers directly to …

BioSmart Webinar Follow-Up and Recording

If you missed the BioSmart Webinar held on Tuesday, November 6th, you can access a copy of the webinar recording by clicking on the link below: https://ospreybiotechnics.webex.com/ospreybiotechnics/ldr.php?AT=pb&SP=MC&rID=30690832&rKey=cf1b0025dd29dc61 For product questions, please contact Katie Posivak, One Biotechnology at (800)-951-4246 or katie@1biotechnology.com  

The 3 Simple Steps to Creating Clients for a Lifetime

Here’s a quick profitability puzzle for you. Which of these scenarios means more to your company? Scenario 1: A homeowner calls you from the yellow pages. You run a service call to their home generating a large amount of revenue. However, they never call you again. Scenario 2: Another homeowner calls you from the yellow pages. You run a service …

Win the War, Not the Battle

As an SGI member, you likely offer the very best guarantees and warranties in town. On occasion, you have a client who has an issue with your product and/or service and contacts you wanting assistance or money back. After evaluating the situation, it seems that neither your product nor your service was at fault. What do you do? Do you …