You’re
constantly “on-the-go,” but still enjoy learning more about the business of
contracting. The Successful Contractor Podcast is perfect for you. With only a
few clicks on your smartphone, you can subscribe—and in doing so, you will hear
interviews with successful members, the leaders of SGI, SGI coaches, and more!
The latest episode:
Estee
Jaacovi was a three-time, AirTime Crown Champion, which means she sold over
$1.5 million as an HVAC salesperson. In
her best year, she sold $2.5 million… and that was over 10 years ago. The woman knows how to communicate, help, and
earn the trust of homeowners. Today, she
is a sales and communication trainer for Learning Alliance. And in this podcast, she talks about the
“Successful Steps to a Service Call.” Whether you’ve been to SGI’s Service
Essentials training course or not, you will pick up helpful nuggets in
listening to Estee. Estee explains how a
call center can set up a tech for success; how techs can earn or lose a
homeowner’s trust with in the first few minutes of a call; how to curtail your
communication style to match the customers; how to build open-ended questions;
the type of training it takes to become successful in this industry; how to
build and communicate value to homeowners; why callbacks are truly killers; and
so much more! This is a power-packed 45
minutes you and your techs should listen to!
CLICK
HERE to listen to this particular episode.
CLICK HERE to subscribe to The
Successful Contractor podcast.
If you
have a great story you would like to share that would benefit other
contractors, email bhouchin@yoursgi.com. No company is too small or
too big. Success comes in all shapes and sizes.
Be
sure to look for the next podcast to drop this Friday morning… Operational Excellence for
$20M+ Businesses: SGI President Rebecca Cassel Answers Large Contractors
Questions on How to Refine Their Operations
