Your Technicians Are Leaving Money on the Table

Send Them to Learning Alliance’s “Service Essentials” Course & Watch Their Performance Drastically Improve! Every single service call is so precious. Yet we all know that most technicians leave homes while leaving money on the table. They rush through an inspection, they forget to ask a few critical questions, or they simply feel uncomfortable doing what they perceive as “selling.” …

Experience Learning Alliance at a Steep Discount!

Learning Alliance officially launched this year. We’re eager for as many members as possible to experience a new and improved style of training dedicated to a learner-centric environment supported with structured learning before and after the classroom. So far, reviews from your fellow members have been outstanding! We’d love for you and your team to visit one of the several …

Transform Your Employees

Transform Your Employees into a Tight-Knit Team Who is Passionate, Dedicated, & Driven to Set & Achieve Goals You Believe Unattainable! Attend the Learning Alliance’s “Culture Transformation” Course, Instructed by Krish Dhanam. You don’t want your company to “just be a place where people come and collect a paycheck”. You want something more! You want your employees to be passionate, enthusiastic, …

It’s Not a Marketing Problem, It’s a Training Problem

One Training Exercise That Will Open Your Techs’ Eyes Members call all the time saying they need more leads! What can I do to find more leads! What they’re really telling me is I need more revenue. Quite often—really, virtually every time—the issue isn’t a marketing problem. It’s a training problem. How many of your technicians selling repairs and upgrades …

Small Talk vs. Relationship Building

Many of you reading these words have attended some type of sales/communication training offered by SGI or an SGI-affiliated organization.  You know one of the first things you need to do once in the home is connect with that homeowner.  Connecting with a homeowner might mean starting a conversation about the car in the driveway, vacation pictures hanging a wall, …

Transform Your Employees Into a Tight-Knit Team Who is Passionate, Dedicated, & Driven to Set & Achieve Goals You Believe Unattainable!

You don’t want your company to “just be a place where people come and collect a paycheck”.  You want something more!  You want your employees to be passionate, enthusiastic, dedicated, and committed…  In fact, you don’t want employees at all—you want a tight-knit team who wants to push and achieve goals you believed unattainable!  But how do you get “that”? …

It’s Not Just WHAT You Say, But HOW You Say It

Recently, my personal computer stopped working.  I ran to a computer store to have it worked on.  The clerk was anything BUT customer-friendly.  When she finally spoke to me, she told me I would need to leave my PC at the store for at least three to five days, and that I should prepare to have everything wiped clean.  In …

You’re Invited to Tour a $70-Million SGI Member in Nashville, TN, on April 23rd!

Jimmy Hiller Invites You to His Nashville, TN, Office on April 23rd for the Next “SGI REGIONAL TOUR,” Where He’ll Share How You Can: Constantly Find Passionate, Hard-Working People Eager to Work for You! Quickly & Efficiently Train Them to Become Consistent, Top Performers! Build a Culture That Will Serve as the Foundation for Explosive Growth! You’re always seeking a …