You’ve invested in marketing, SEO, and built a reputation of trust in your community. Don’t lose those leads by not answering your phone. Eighty-five percent of callers, who don’t reach you on the first call, will not call back. Instead, they will call your competitors.
Whether you need full-time customer support or just coverage for nights and weekends, SGI’s newest partner, Nexa, has a solution for you.
Nexa specializes in 24/7 business-call answering and appointment scheduling for home-services businesses. It is a people-powered business solution offering enhanced voice/chat/and text services to improve the customer experience and increase bookings for home-service businesses.
SGI Members receive a 5% discount and a 7% rebate on these Nexa services:
- Call Answering: Provide exceptional customer experiences without paying to train an in-house receptionist—Nexa’s live agents are specifically trained in answering home-services calls.
- Live Chat: Boost conversion rates with human-powered live chat, designed to convert digital traffic into paying customers.
- Live Text: Expand your reach with the fastest-growing channel, real-time text messaging to improve customer engagement and lead capture.
- Inbound & Outbound Sales: Build a revenue-generating machine with Nexa’s lead qualification, and inbound and outbound sales offerings.
- Customer Intake: Streamline the customer-intake process to improve customer experience, so that you can spend more time engaging in your business.
For more information, visit https://try.nexa.com/SGI or contact Mary Morgan Truitt at (602) 867-6837 or MaryMorgan.Truitt@nexa.com.