Register for this NEW, weekly, LIVE Webinar today!
It will be Wednesday, September 18th, at Noon EDT/9 am PDT.
Your SGI WEEKLY SUCCESS CALLS dive into topics that impact your business daily. They’re brought to you LIVE every Wednesday. Not only is this an opportunity to learn from an industry expert—you have a chance to ask questions and have them answered immediately. Join the discussion. Let’s learn together and get better together!
The topic: Handling Difficult Clients in Person, with Michael Zeller
Synopsis: It’s that interaction that everyone dreads, but being in the service business, we all encounter handling difficult clients. Whether it happens in the home or on the phone, properly managing a client who’s frustrated or furious takes a certain amount of patience, empathy, and ownership of the situation, even when it’s not your fault this person is mad. SGI Coach and Learning Alliance Facilitator Michael Zeller will talk with you about this important subject matter and give you some strategies on how to handle these red-faced individuals. This is information you can later take to your team!
How to register for The WEEKLY SUCCESS CALL?
CLICK HERE. This link will direct you to a WebEx page, where it will ask you to register. You will then be emailed with credentials for this upcoming Wednesday’s WEEKLY SUCCESS CALL. You must register for each WEEKLY SUCCESS CALL—registering once doesn’t grant you access to all.