Be Sure to Tune-In Wednesday, May 22nd, at Noon EDT/9 am PDT
Your SGI WEEKLY SUCCESS CALLS dive into topics that impact your business daily. They’re brought to you LIVE every Wednesday. Not only is this an opportunity to learn from an industry expert—you have a chance to ask questions and have them answered immediately. Join the discussion. Let’s learn together and get better together!
The topic: Dispatching: What Does Your Service-Priority Schedule Look Like & What Should It Look Like? By Missy Jones
Synopsis: You spend tons of money to make your phone ring. You spend tons of time to train your technicians. But when’s the last time you took a close look to see if you’re dispatching correctly? In particular, are you certain your priority schedule is built properly? Do you have one? Ensuring your dispatchers are prioritizing the right calls is the difference in a good sales month and a record-breaking sales month! Call-Center Expert Missy Jones is going to take a deep dive look into building your priority service schedule, so you choose the right calls to run every time. With your busy seasons coming up, you will want to watch!
How to register for The WEEKLY SUCCESS CALL?
CLICK HERE. This link will direct you to a WebEx page, where it will ask you to register. You will then be emailed with credentials for this upcoming Wednesday’s WEEKLY SUCCESS CALL. You must register for each WEEKLY SUCCESS CALL—registering once doesn’t grant you access to all.