- M&R Plumbing Service’s Owners Chad & Julie Waite & GM Daniel Frank have transformed their largely new construction business into a booming residential service & replacement company, thanks to their change in mindset followed by a dedication to training & commitment to providing premium value to their customers.
- Scott Johnston has been one of—if not the—top-producing electricians for Milestone Electric in Dallas, Texas, for the last 10 years. In 2018, he officially concluded the year selling $649,796 with a residential-service ticket average of $1,232. See how Scott has delivered at such an incredibly high level for so long.
- Great columns including: Developing a Coaching-Leadership Style; Customers…They Need to be the Center of Your Culture; 10 Tips for Call-Center Etiquette Excellence; and more!
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