PSI 2013 EAB BOARD ELECTIONS

For decades, the business that Tim Boulden’s grandfather and great uncle began in 1946 operated in nearly every home service business you can imagine. By the time Tim took over and joined Plumbers’ Success International as a Founder in 1999, the company was generating revenues of over $13 million with 125 employees. But they struggled every day and every month to be profitable, and Tim faced the same worries again and again.That’s when a meeting with Jim Abrams set Tim on course to establish a new vision for his company. He started implementing PSI tools and consolidated the many interests of his company into a few, core trades. Today, in addition to his plumbing service company, Boulden operates a One Hour Air Conditioning and Mister Sparky franchises as well as a Propane Gas Delivery business specializing in residential gas service. “I wouldn’t be in the service businesses if it weren’t for PSI,” Boulden said. “And if you don’t implement the tools, they won’t do you any good on the shelf!”TIM BOULDEN
For decades, the business that Tim Boulden’s grandfather and great uncle began in 1946 operated in nearly every home service business you can imagine. By the time Tim took over and joined Plumbers’ Success International as a Founder in 1999, the company was generating revenues of over $13 million with 125 employees. But they struggled every day and every month to be profitable, and Tim faced the same worries again and again.That’s when a meeting with Jim Abrams set Tim on course to establish a new vision for his company. He started implementing PSI tools and consolidated the many interests of his company into a few, core trades. Today, in addition to his plumbing service company, Boulden operates a One Hour Air Conditioning and Mister Sparky franchises as well as a Propane Gas Delivery business specializing in residential gas service. “I wouldn’t be in the service businesses if it weren’t for PSI,” Boulden said. “And if you don’t implement the tools, they won’t do you any good on the shelf!”
Jimmie Dale is the Chief Executive Officer of Baker Brothers Plumbing, a $15M residential/commercial plumbing service and repair company. Mr. Dale went to work in the family business in 1993 just after graduating from the University of North Texas with a Bachelor’s Degree in Business Administration. Under the tutelage of his father, Jim Dale, they were able to take a struggling business doing $300,00 a year in revenue to a profitable $6M per year. In August of 2008 Mr. Dale was able to buy his father’s interest in the company as sole owner. Present day Baker Brothers Plumbing has sky rocketed and nearly triple its sales from 2008. Mr. Dale’s goal is to become the leader in the market by striving for excellence in the areas of customer service and employee relations. JIMMY DALE
Jimmie Dale is the Chief Executive Officer of Baker Brothers Plumbing, a $15M residential/commercial plumbing service and repair company. Mr. Dale went to work in the family business in 1993 just after graduating from the University of North Texas with a Bachelor’s Degree in Business Administration. Under the tutelage of his father, Jim Dale, they were able to take a struggling business doing $300,00 a year in revenue to a profitable $6M per year.In August of 2008 Mr. Dale was able to buy his father’s interest in the company as sole owner. Present day Baker Brothers Plumbing has sky rocketed and nearly triple its sales from 2008. Mr. Dale’s goal is to become the leader in the market by striving for excellence in the areas of customer service and employee relations.
Steve and his wife Donna joined PSI in the fall of 1999 and attended their first summit January of 2000. Since becoming PSI members they have not missed a meeting. By implementing the PSI systems and procedures they have enjoyed an average of a 10% growth in business every year since 2000 with a 10% profit.Steve and Donna now enjoy more leisure time than they ever thought possible. They use that time for vacations, motorcycle trips and water skiing. Steve also enjoys working with Habitat for Humanity; plumbing eight to ten houses a year for them at no charge. Donna only needs to come into the office once a week and watches after their grandson, Gabriel, the other days while working from home.STEVE HUFF
Steve and his wife Donna joined PSI in the fall of 1999 and attended their first summit January of 2000. Since becoming PSI members they have not missed a meeting. By implementing the PSI systems and procedures they have enjoyed an average of a 10% growth in business every year since 2000 with a 10% profit.Steve and Donna now enjoy more leisure time than they ever thought possible. They use that time for vacations, motorcycle trips and water skiing. Steve also enjoys working with Habitat for Humanity; plumbing eight to ten houses a year for them at no charge. Donna only needs to come into the office once a week and watches after their grandson, Gabriel, the other days while working from home.
At 24 years old, Jimmy Hiller had topped out in his career for the plumbing company he had been working with in Nashville, TN. With no room for advancement, Jimmy decided that in order to control his own destiny and benefit from his own determination and ambition, he needed to start his own company. When he started Hiller Plumbing Company in 1990, he had one employee -- himself -- and one truck. Hiller Plumbing started in 1990 with a concentration in new construction plumbing. During that time, Jimmy focused on growing the business to obtain larger and larger new construction jobs for the company. In 1998 Jimmy added residential service to the Hiller product line. The following year Jimmy joined a new organization called Plumbers Success International. It was through its relationship with PSI that Hiller was able to install many of its customer service policies. In order to succeed in residential services, Hiller needed to offer the best service to insure a long term relationship with the customer.JIMMY HILLER
At 24 years old, Jimmy Hiller had topped out in his career for the plumbing company he had been working with in Nashville, TN. With no room for advancement, Jimmy decided that in order to control his own destiny and benefit from his own determination and ambition, he needed to start his own company. When he started Hiller Plumbing Company in 1990, he had one employee — himself — and one truck.Hiller Plumbing started in 1990 with a concentration in new construction plumbing. During that time, Jimmy focused on growing the business to obtain larger and larger new construction jobs for the company. In 1998 Jimmy added residential service to the Hiller product line. The following year Jimmy joined a new organization called Plumbers Success International. It was through its relationship with PSI that Hiller was able to install many of its customer service policies. In order to succeed in residential services, Hiller needed to offer the best service to insure a long term relationship with the customer.