Learning Alliance is excited to announce its newest training site, Mister Quik in Indianapolis, Indiana. To kick off our new training site, we will be hosting Service Essentials, next week, 4/27 to 4/28. Seats are filling up fast―so don’t delay!
Service Essentials is Learning Alliance’s most popular course―it provides technicians the skills and resources to help ensure each step of the service call is executed with finesse and unparalleled focus on exceptional service.
What Your Techs Will Learn
- Recognize and eliminate barriers to the delivery of exceptional service.
- Adapt to specific customer-behavior styles to improve communications.
- Demonstrate the highest level of service standards using the SGI Service Model including the StraightForward Pricing® Guide.
- Practice preparing and presenting options to the client.
- Develop a personal action plan to improve your customer-service skills.
How To Register
(you must be logged in to the HUB first)
- Go to https://yoursgihub.site-ym.com/events/event_list.asp?show=&group=&start=12%2F17%2F2016&end=&view=&cid=16296#
- Click Register under the Service Essentials 4.27.17 class
- Be sure to choose the correct location
- Enter the training attendee’s information, click Next
- Check the circle next to the class name then click Save & Finalize
- Enter billing address, credit card Information
- Click “Proceed to Confirmation”
- Review information
- Click “Submit”
Contact
For additional questions or help registering, contact:
Gary Woodley
941-702-9623
Learningalliance@yoursgi.com