Twice a year you get the opportunity to meet and talk with our Partners to see what’s new with their companies and to learn how they can enhance your business. We are anticipating almost 1,300 people on the Partner Jam floor! In fact, there are going to be several new Partners that have never experienced an SGI Expo. So, make sure to stop by California Ballroom CD for some food, refreshments, and the opportunity to mingle with your fellow Members and Partners.
Do you know how your inbound calls are being answered and handled?
If not, you might be missing out on great training opportunities to take your call center to new heights. CallSource can help identify improvement areas within your call-taking process by utilizing their technology-enabled performance system. CallSource has pioneered the call-tracking industry and their analytics allow SGI members to optimize their revenue, profit, and brand reputation.
To learn more about the experts who have recorded and analyzed over one billion phone calls and helped SGI members better understand and improve their call center, visit CallSource’s resource page located within the Partner Network Portal on the SGI HUB.
As always, SGI Partner Network is here to help and support your team. If you have any questions, please reach out to us.
SGI Partner Network: 866-356-8328
Alana Willey, Partner Engagement Manager, 941-702-9608, AWilley@YourSGI.com
Rebecca Basso, Partner Engagement Manager, 941-893-2904, Rbasso@YourSgi.com
Kevin Gurski, Director of Strategic Initiatives, 941-702-9605, KGurski@YourSGI.com