Dispatching: Organized Chaos or Dispatching for Profits?

In our industry the dispatcher’s purpose is to maximize revenue. To achieve this goal, he or she must select the right technician for the right call at the right time.

Getting the right technician to the right call is critical but often overlooked. To get the right technician to the right call, there are a number of things the dispatcher needs to know, including: knowing the priority of the call and a deep understanding of the skills, weaknesses and the daily challenges that affect your technicians.

Join Learning Alliance for our NEW Dispatching For Profits Online course! This is a 6 hour course spread over 2 days. Your dispatchers will leave the course with a deep understanding about dispatching for profits as well as:

• A Priority Schedule unique to your  organization
• Technician “Cheat Sheet” to help determine the right tech for each call
• Understanding of how to use DiSC to help match the right tech to the right call
• Practical scenario practice
• How to reschedule calls and overcome rescheduling objections

This course will teach you, step by step, how to Dispatch for Profits. Apply your newly learned skills on your very first call and experience an immediate impact to the business.