Clients get rude or angry for a variety of reasons—some justified, some not. But since you’re in the home-services industry and it’s your primary purpose to serve people, you’ll likely encounter rude or angry individuals at one time or another. How you respond can make the difference between a client who feels satisfied with the resolution and one who vows …
“Image is everything, you never get a second chance to make a first impression…” are among other clichés we hear regarding the importance of portraying a great company image. Does your company portray a great professional impression? If not, a quick and easy way to correct that challenge is putting your team in uniforms. SGI Partner Network works with two …
Your SGI WEEKLY SUCCESS CALLS dive into topics that impact your business daily. They’re brought to you LIVE every Wednesday. Not only is this an opportunity to learn from an industry expert—you have a chance to ask questions and have them answered immediately. Join the discussion. Let’s learn together and get better together! The topic: Building 101 Synopsis: It’s a …
The most critical moments of any service call for a technician may be the first 10 to 20 minutes inside the home. First impressions can absolutely sell a customer or sink a deal. And that’s when Scott Johnston shines. “I’m really good at establishing trust right off the bat. If you’re a people person, you’re going to do well as …
Spend a Few Minutes Personalizing, Printing & Mailing It & You’ll See a Huge Return on a Small Investment! One of your biggest concerns is losing hard-earned customers to another company! To help ensure that doesn’t happen, you want to do everything possible to stay engaged with them and remind them why they chose you as their contractor. Newsletters are …
We are excited to offer Roofing Sales Manager “BONUS” Training on Friday, June 14th, 2019, in Charleston, South Carolina, and it’s being facilitated by Jared Dean. This BONUS class is free with your LA Total Access subscription. Sales Managers: Come with your sales team for the Roofing Specialist Sales Training (June 11 to 13) and stay for this incredible course! Course Overview: Managing a sales team …
We just processed our 2018, Q4-rebate payments and the checks will be put in the mail this week. So be on the lookout for your payment and if you have any special plans for those checks, let us know at partnernetwork@yoursgi.com. If you are looking to add a new vehicle to your fleet, don’t forget about our great Nissan program. …
Be Sure to Tune-In Wednesday, May 22nd, at Noon EDT/9 am PDT Your SGI WEEKLY SUCCESS CALLS dive into topics that impact your business daily. They’re brought to you LIVE every Wednesday. Not only is this an opportunity to learn from an industry expert—you have a chance to ask questions and have them answered immediately. Join the discussion. Let’s learn …
Your SGI team continues the relaunch of a dynamic tool to motivate and educate your employees—the Building an All-Star Team video series. Sit down with your team at least once a week to view one of the videos in each of the volumes. The rest of Volume 10 has recently been uploaded: “Motivation.” This volume and many more can be …
You have until May 10th to report your purchases to ensure you get every rebate DOLLAR you deserve! Although it’s not required, we recommend that all SGI members report rebate-eligible purchases each quarter to guarantee you are paid every penny you’ve earned. Reporting is easy, click here to learn how—or call anyone on the SGI Partner Network Team for a …
