Below you'll find a list of all posts that have been categorized as “Learning Alliance”
I don’t know too many managers who haven’t experienced the frustration of introducing a new process or tool to their teams, only to have the training fall on deaf ears. “I’ve told them and told them, and they don’t seem to get it”, goes the refrain. My question usually is, did you tell them or did you train them? When …
We are very excited to welcome our newest addition to the Learning Alliance team – Kyle Keeton as the Training Coordinator! As the Training Coordinator, Kyle will be the primary point of contact for all your training needs including; scheduling training at one of our locations or coordinating on-site training at yours. Kyle is a self-proclaimed perfectionist who has demonstrated a history …
If you are looking to become a better leader, build trust, and increase retention in your organization, then Foundational Leadership is the class for you and your GMs. Join us for this two-day, hands-on, special event, guaranteed to take your leadership skills to the next level on June 13th – 14th at General Air Conditioning & Plumbing in Thousand Palm, …
Learning Alliance has been busy developing new classes based on the needs and feedback from our members. This year, we are excited to roll out our “Advanced” series; HVAC Advanced, Electricians Advanced. Plumbers Advanced and Roofers Advanced. The advanced series is affinity specific and goes beyond the basics of running a call. The advanced series will focus on understanding your clients to …
It’s no secret that great teams have great leaders. As a leader in your organization, it is your privilege and duty to inspire and motivate employees to be more productive through creating a positive culture. Unfortunately, this is easier said than done. Learning Alliance would like to invite you to attend Foundational Leadership in Thousand Palms, CA! This is a 2-day, hands-on workshop …
Learning Alliance is excited to announce their new, free webinar series, “Ask the Trainer” Each webinar will be a 30-minute Q&A session with one of our trainers. We will pose a topic for each session, so come ready to ask questions. We look forward to having you! Upcoming “Ask the Trainer” Webinars Wednesday May 17th 1pm EST – Handling Negative …
Learning Alliance has their 2017 Training Course Calendar published. They have added many new classes and a couple new locations. Download and print the new calendar here. Classes tend to fill up so register early and take advantage of the 10% off Early Bird Discount. A 10% discount will automatically be applied to your course registration, if you register more …
It’s no secret that great teams have great leaders. As a leader in your organization, it is your privilege and duty to inspire and motivate employees to be more productive through creating a positive culture. Unfortunately, this is easier said than done. Learning Alliance would like to offer you a special Buy 1, Get 1 FREE promotion to attend Foundational …
Learning Alliance is excited to announce its newest training site, Mister Quik in Indianapolis, Indiana. To kick off our new training site, we will be hosting Service Essentials, next week, 4/27 to 4/28. Seats are filling up fast―so don’t delay! Service Essentials is Learning Alliance’s most popular course―it provides technicians the skills and resources to help ensure each step of …
One of the most important parts of your business can often be the easiest overlooked. That’s your call-takers & dispatchers. Managing the phones is a skill that takes time to learn, especially if your call-takers are also dispatching. Here are some helpful hints to assist that hugely significant person (or persons) managing your phone lines and dispatching your field team. …
