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Telling Ain’t Training

I don’t know too many managers who haven’t experienced the frustration of introducing a new process or tool to their teams, only to have the training fall on deaf ears. “I’ve told them and told them, and they don’t seem to get it”, goes the refrain. My question usually is, did you tell them or did you train them? When …

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It All Starts with the Call…

Your shop is open. You have technicians. You have trucks. You’ve spent money on advertising. Will that get the tech to the house? NO! All these things will contribute to the one thing that will get your tech to the house, and that one thing is your phone ringing. By the way, do you know what it takes to make …

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Your Next WEEKLY SUCCESS CALL: Impact of Growth on Profits, by JARED DEAN

Be Sure to Tune-In Wednesday, July 12th, at Noon EDT/9 am PDT Don’t Worry if You Can’t Attend Live—It Will Be RECORDED! Your SGI Team recently launched a new feature to your membership: The WEEKLY SUCCESS CALL. These webinars dive into topics that impact your business daily. If you’ve missed any, don’t worry! They were recorded and can be found …

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Your Partner Network is LIVE!

Your Partner Network Website is LIVE! The SGI Partner Network Team has been busy negotiating discounts and strengthening rebate programs for you, and now it’s time! Do These Three Things Now to Optimize your Partner Network Experience: Visit the New SGI Partner Network Site Now: Your access to the Partner Network website is seamless from the SGI HUB.  Log on …

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SUMMER NEWSLETTER AVAILABLE!

Your SGI Team Has Your Summer 2017 Newsletter Prepared for You NOW!   Spend a Few Minutes Personalizing, Printing & Mailing It—You’ll See a Huge Return on a Small Investment! One of your biggest concerns is losing hard-earned customers to another company! To help ensure that doesn’t happen, you want to do everything possible to stay engaged with them and …

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EMPLOYEE SUCCESS STORY: David Glover of Pacific Coast Electricians

It’s Service, Not Sales Dave Glover of Pacific Coast Electricians in San Jose, California, sold an astonishing $1.8 Million of electrical work in 2016. He accomplished this feat, not with high-pressure sales tactics; instead, he educates, informs, influences, and ultimately persuades homeowners to do what’s best in the interest of their home and family. by Bob Houchin When you hear …