In order to make the most out of 2018, it is important to have a professional, confident, well-trained team. Training is a critical component to your business’s success, but often times it is placed on the back-burner. We hear things like, “We’re too busy” or “We can’t afford training right now” but in reality, you can’t afford to not train your employees. The benefits of training greatly outweigh the lost time in the field and upfront investment.
Here are 4 critical reasons why you need to invest in training your employees:
- Increase Profitability.
What would a 30% increase in average tickets or a 20% increase in close ratios do to your business’s bottom-line? Immediately after attending Learning Alliance classes, members have told us they have seen 20%, 30% even 75% increases in their employees’ metrics! - Reduce attrition rates.
Investing in the development of your employees can reduce attrition rates. Employees who feel inadequate, underachieving, or unsupported are unhappy. They aren’t satisfied in their work, which will cause them to underperform, make mistakes, and not care about their work. This costs your business in lost time and money. Well-planned training can provide career pathways for employees making retention within the organization rather than seeing them seeking next-level opportunities elsewhere. Another positive is a reduction in recruitment costs. - Enhance operational efficiency.
Training your employees can increase their efficiency and productivity in completing their daily work tasks. Increasing efficiency will decrease lost time and money due to mistakes. Training can also help your organization achieve greater consistency in process adherence, making it easier to project outcomes and meet organizational goals and targets. - Exceed industry standards.
Training your employees in industry-standard best practices could also assist you in building your reputation, giving your competitors a run for their money! Many businesses operate in saturated markets, so often it’s the small things that will set your business apart from the rest. Losing your customers due to mistakes or unmotivated employees is the worst case scenario.
Upcoming Training Classes
1/3-1/5- Telephone Essentials
1/9-1/10 Service Essentials
1/18-1/19 Comfort Advisor Sales Training
2/12-2/13 HVAC Selling Tech Training
2/14-2/15 Developing Winning Trainers
2/27-2/28 Operations Manager Essentials
Don’t put training on the back-burner! Register for classes today!
For questions about classes, contact:
Kyle Keeton 941-702-9623 LearningAlliance@yoursgi.com